Last updated: July 27, 2026
Roostly is a home maintenance app. You create an account, enter basic information about a home you own or manage, and Roostly generates a maintenance schedule based on real historical weather data for that home's location, combined with a set of maintenance rules we've built. We also use an AI service (currently Anthropic's Claude) to turn that computed data into readable, friendly schedule text, to power the Ask Roostly chat feature, and to analyze photos or documents you submit through a scan feature — the AI does not invent the underlying weather figures or timing, and its outputs are guidance, not professional advice (see Section 4).
The maintenance schedule is guidance, not professional advice. It's generated from historical weather patterns and general maintenance rules — it isn't a substitute for a licensed inspector, contractor, or engineer, and Roostly isn't responsible for damage, cost, or injury that results from following (or not following) a suggested task.
AI-generated content can be wrong. Schedule text, Ask Roostly answers, and scan results (appliance recognition, document analysis) are generated automatically and may be inaccurate or incomplete. Never rely on them for anything safety-critical — electrical, gas, structural, plumbing, or anything else where a wrong answer could cause injury or property damage. Get a professional's opinion instead.
Weather data is historical, not a guarantee of future weather. Actual conditions in any given year can differ from the historical average. We work to keep the service available and your data intact, but as with any software, things can break — we recommend using the built-in data export regularly if this information matters to you.
You own the information you put into Roostly. See our Privacy Policy for the full detail on what we collect and why. You can export everything tied to a home at any time from the Binder screen — we built this in deliberately, so you're never locked in. To delete your account entirely, use Delete account in the app's account menu (confirm with your password), or contact us at support@roostly.ca if you'd rather we do it for you. Deleting your account and cancelling your subscription are separate actions — cancel your subscription through Google Play or Apple before deleting your account. On Android, we do attempt to cancel an active Google Play subscription as part of deletion, but this isn't guaranteed to succeed and isn't confirmed back to you if it fails — verify its status in Google Play. On iOS, we do not attempt to cancel an active App Store subscription — Apple doesn't allow us to do that on your behalf. Either way, if you don't cancel it yourself, you may continue to be billed.
Roostly is a paid subscription service: $4.99/month for the Homeowner plan, or $9.99/month for the Landlord plan (up to 5 homes), after a 7-day free trial. Your payment is handled directly by Google Play Billing (Android) or Apple's App Store (iOS) — Roostly never sees or stores your card number or other payment details.
Roostly is available to users in many countries, and your subscription price is shown to you in your own local currency by Google Play or Apple's App Store. Using Roostly from outside Alberta, Canada (where Roostly is operated from — see Section 14) doesn't reduce your rights — if the law where you live gives you protections beyond what's written here (for example, a statutory cancellation or "cooling-off" period for online purchases, or limits on what liability can be disclaimed), those local protections still apply, and nothing in these terms is meant to override them. Where our practical policies above (like the refund policy in Section 6) are more generous than what local law requires, you get whichever is better for you.
To the fullest extent permitted by law, Roostly is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We don't warrant that the app will be uninterrupted, error-free, or completely secure, or that maintenance schedules, AI-generated text, cost estimates, or any other output will be accurate, complete, or suitable for your specific home. Nothing in this section limits any warranty that can't be excluded or limited under the law where you live — some jurisdictions don't allow the exclusion of implied warranties, so some of the above may not apply to you.
To the fullest extent permitted by law, Roostly and anyone operating it won't be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of the app — even if we've been advised of the possibility of those damages. Where liability can't be excluded, our total liability to you for any claim arising out of or related to Roostly will not exceed the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) $100 CAD. This limitation applies regardless of the legal theory the claim is based on (contract, tort, negligence, or otherwise). Nothing in this section limits liability that can't be limited under the law where you live, including liability for death or personal injury caused by our negligence, or for fraud.
You agree to defend, indemnify, and hold Roostly (and anyone operating it) harmless from any claim, loss, liability, or expense (including reasonable legal fees) arising out of: your violation of these terms; content you upload or submit; or your violation of any law or the rights of a third party. We'll let you know of any such claim, and you agree to cooperate with our reasonable requests in defending it.
Roostly — the app, its design, its branding, and the underlying software (excluding your own content) — is owned by us and protected by copyright and other intellectual property laws. We grant you a limited, personal, non-transferable, non-exclusive license to use the app for its intended purpose, for as long as your account is active. You may not copy, modify, distribute, sell, or reverse-engineer any part of the app, except where the law where you live specifically permits it despite this restriction. Any feedback or suggestions you send us about the app may be used by us without any obligation to you.
These terms apply for as long as you use Roostly. You can stop using the app and delete your account at any time (Section 5). We may suspend or terminate your access if you materially breach these terms (for example, by abusing the trial system, uploading illegal content, or attempting to access another user's data), if we're required to by law, or if we discontinue the app entirely (Section 13) — where reasonably possible, we'll try to give you notice and a chance to export your data first. Sections that by their nature should survive termination (including Sections 8 through 11 and 14) continue to apply after your account ends.
Roostly is actively developed, and features, pricing, and the specifics of how the maintenance schedule or AI features work may change over time as we improve the app. We'll try to give you reasonable notice of any change that meaningfully reduces what you get for your subscription price, but we don't guarantee that every feature available today will remain available indefinitely.
These terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta, without regard to conflict-of-law rules. Subject to Section 7 (which preserves any mandatory local consumer-protection rights you have where you live), any dispute arising out of these terms or your use of Roostly will be handled in the courts located in Alberta, Canada, and you consent to that jurisdiction. If the law where you live requires disputes to be handled locally or through a different process (for example, a required arbitration or small-claims scheme), that local requirement applies instead, to the extent it can't lawfully be waived.
If any part of these terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision isn't a waiver of it. These terms, together with our Privacy Policy, are the entire agreement between you and us about your use of Roostly. We may assign these terms — for example, if we incorporate the business, transfer it, or are acquired — and they'll continue to bind you under the new operator; you may not assign your own account or these terms to anyone else.
We may update these terms as the app changes. If we make a material change, we'll make a reasonable effort to let existing users know before it takes effect — for pricing or subscription changes specifically, we'll give you notice before the change applies to your account.
Questions about these terms: support@roostly.ca
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